Jumat, 02 Juni 2017

Welcome to the Official ITIL

IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge...

Welcome To The ITIL

Welcome to the ITIL and IT Service Management Zone. Here you will find information, guidance and resources covering the whole gamut of ITIL ...

Rabu, 31 Mei 2017

Version 2 Of ITIL

Version 2 of ITIL (IT Infrastructure Library) consisted of 7 sets: Service Support; Service Delivery; Planning to Implement Service Managem...

The ITIL Training Group

The ITIL Training Group - offer an online course designed specifically to prepare participants for the examination leading to the Foundatio...